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Service & Support

We support every Automated Pallet System we make. Whether it is with our own highly trained robotics & CNC team or through one of our certified partners, we will ensure that you are up and running unmanned production as quickly and efficiently as possible.
Explore Our Capabilities 
Installation, Training, & Preventative Maintenance
Installation
Fast & Efficient Integration - One Week Average
Every Trinity AX System that leaves our building is installed by Factory Certified Technicians. No matter if the integration is with a new or existing CNC machine, our Robotic & CNC specialists will work together to guarantee that your machine & the AX System are communicating correctly. With installations taking a week on average, your equipment will be ready for unmanned production without much spindle downtime. 
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Training
Simple Design & Intuitive Interface Make it Easy
Onsite Operator Training is given at the time & place of installation. This detailed training includes an overview of features, how to use the HMI interface, & general best practices to keep your system running to its fullest potential. We offer additional training online & at our Santa Clara & Ontario, California facilities. If you need assistance setting up your specific part production, we offer many levels of support, from hourly to complete turnkey. We aim to make your transition to lights-out production as smooth & pain-free as possible.
 
Preventative Maintenance
Protect your investment with a little care
Although our AX Systems do not pile up with chips, get filled with nasty coolant, or cut through hard metals at 40,000 rpm, they still need maintenance to run effective unmanned production. To complement your daily upkeep, Trinity offers an Annual Preventative Maintenance Program with a sixteen-point inspection checklist, including the replacement of high-wear parts & software updates. Do you have an AX System that needs a tune-up, not on our Annual PM Program? No problem; connect with our service team & schedule a PM today.
 
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Become a part of the Trinity story?
We are always looking for talented, driven individuals to join our team. If you want a career in CNC manufacturing automation, drop us a line to see what positions are available.
 
Connect with Trinity:
Products
Northern California
431 Nelo Street, Santa Clara, CA 95054
Southern California
4582 Brickell Privado, Ontario, CA 91761